Term Conditions Page
Terms & Conditions
Updated: March 23, 2025
Welcome to Shopex. By using our platform, you agree to these Terms & Conditions. Please read them carefully.
1. General Terms
These terms govern the use of Shopex’s services, including buying, selling, and platform interactions.
Shopex reserves the right to update these terms at any time.
Continued use of Shopex constitutes acceptance of any changes.
2. User Accounts
Users must provide accurate and up-to-date information.
Account security is the responsibility of the user.
Shopex may suspend or terminate accounts for violations of these terms.
3. Buying & Selling
Buyers must make payments promptly and follow return policies.
Sellers must fulfill orders as described and comply with Shopex policies.
Fraudulent activities will result in immediate account suspension.
4. Payments & Fees
Shopex facilitates payments securely through approved gateways.
Transaction fees may apply and will be communicated clearly.
Chargebacks and disputes must be resolved through Shopex support.
5. Prohibited Activities
Users may not engage in fraud, misrepresentation, or illegal activities.
Selling counterfeit or restricted items is strictly prohibited.
Abuse, harassment, or spamming other users is not tolerated.
6. Liability & Disclaimers
Shopex is not liable for direct or indirect losses related to platform use.
Users are responsible for compliance with local laws and regulations.
Shopex provides services “as is” without warranties.
7. Dispute Resolution
Disputes must be reported to Shopex support for resolution.
Shopex’s decision in disputes is final unless legally challenged.
Legal claims must be filed in the jurisdiction where Shopex operates.
8. Termination & Enforcement
Shopex may terminate accounts that violate these terms.
Users can close their accounts at any time by contacting support.
Violations may result in legal action if necessary.
For any questions, contact admin@shopex.com.my.
